FAQs

Doune the Rabbit Hole is a family friendly festival, we don’t condone or approve of the use of illegal substances as per our Zero Tolerance Drugs Policy. The dealing in or use of illegal drugs is not condoned by Doune the Rabbit Hole. Drug enforcement laws are as applicable on site as any where else in the country. Police officers will be on site and will deal with drug offences in accordance with national guidelines. If you deal in drugs, it is likely that you will be arrested. Neither anti-social nor illegal behaviour will be tolerated and participants will leave themselves liable for eviction from the site. The terms and conditions of entry to DTRH: Drugs are illegal and dangerous and will not be tolerated at Doune the Rabbit Hole. Please do not bring and/or take illegal drugs. Searches will be carried out by security and, if you are found to have any drugs, they will be confiscated and you will be reported to the police. If you bring drugs with you, you risk having them confiscated and possible eviction from the Festival. And if you buy them on site, you risk getting ripped off; whether with fake substances or short deals, and with pills, powders and liquids there is a risk that what you buy could be harmful and even life threatening. The police have made big efforts in recent years to crack down on the sale of drugs at the Festival. People do get busted every year, and the Festival can have offenders thrown off the site, and refused re-admission. Experimenting with drugs can lead to adverse reactions. If you do take drugs and you become ill, depressed or frightened please ask a steward to direct you to one of the facilities on site which can help and support you.

On Friday the gates open at MIDDAY for you to come and set up your tents – the acts start at 4pm. On Saturday and Sunday the gates open at 10am and activities start around the same time. Main stage sets finish at 11pm nightly BUT other things will continue to run until 3am. Look out for our programme!

We don’t have cash machines onsite, we operate a cashback system but it relies on mobile connection which isn’t always strong. The closest cash machines are as follows:

Costcutter Bucklyvie, Main Street, Bucklyvie, FK8 3LX
Kippen SPSO, Main Street, Kippen, Stirling, FK8 3DN
Thornhill Village Store, Main Street, Gargunnock, Stirling, FK8 3BW
Bank of Scotland Branch, Main Street, Aberfoyle, Stirling, FK8 3UG

Friday 12pm-11pm
Saturday 10am-10pm
Sunday 10am-10pm

The site is located at Cardross Estate, FK8 3JY. We’re also on Google Maps *officially* so if you use Google Maps to navigate on your smartphone as a SatNav (if you don’t, why not?!) then it couldn’t be easier!

Directions from M90: Leave at junction 10 and follow the A84 past the safari park. Turn left onto the A873 which takes you onto the A81 towards Port of Menteith. Take a left onto the B8034 and the festival site is signposted from there. A one-way system will be in operation on the site, so please look out for signs on arrival.

You can also get on one of our festival buses, which run directly from Glasgow and Stirling and are timed to meet popular Edinburgh and Perth trains, more details here: http://dounetherabbithole.co.uk/buses/

You can collect it ANYTIME before Monday @ 2pm. Click through for more info on the Environmental Deposit Scheme

No, sadly we aren’t able to easily verify whether people have left the next day, so afraid not.

No, sorry – it’s too hard for us to make sure people only stay for the one day if they camp overnight so I’m afraid we can’t allow this.

Of course! Just make sure he/she is kept on a lead at all times and you clean up after your four-legged friend!

Not really, best to bring some kind of lock or immobiliser if you need to.

We’re a trusting bunch so anything you feel would be valid proof of your disability will be fine.

Only if you purchase a live-in vehicle pitch.

While there aren’t any disabled-specific options for this, if you notify the folks at the gate of any special requirements you need (like disabled parking and camping) they’ll see that you get what you need!

If lost something in the campsite you can check if it has been handed in at the Box Office. If you lost something in the arena then you can check for it at the Info tent

Our site is nice and small so I wouldn’t worry too much about this – you won’t have more than a five minute walk from your tent to the arena and not even as much as that from your car to the campsite. However, if you’re still worried then get to the festival nice and early to avoid walking any long distances! We’ll be providing disabled parking and camping nearer to the arena for those of you with mobility difficulties (you can also get a carer’s ticket free of charge too, of course!).  – IMPORTANT – THERE WILL BE NO CAR PARKING IN THE FAMILY CAMPING AREA THIS YEAR SO PLEASE COME PREPARED FOR A WEE WALK WITH YOUR TENTS – WHEELBARROWS ARE YOUR FRIEND!

The festival arena is set in the beautiful parkland of Cardross Estate with giant 300 year old trees too wide to even hug! The land is well drained and certainly very flat but please come prepared for all weathers with sturdy footwear/ wellington boots at the ready if needs must.

There will be plenty of toilets on site and we will be building our own showers again this year. Please bring drinking water (although there will be plenty available it would be great of you could bring your own!). There are phone charging lockers which can be rented and are located in the info tent

There are phone charging lockers in the info tent which can be rented throughout the weekend

You can buy certain essentials from the merch tent such as tampons, lighters and batteries.

Please do not bring glass bottles into the performance arena (no alcohol can be brought into the arena), but you can bring them into the campsite. Please dispose of all your litter carefully and take your recycling home if you possibly can.

We ask that you DO NOT light fires or barbecues anywhere in the campsite or arena. There is a planned camp fire for all festival goers to share.

Mobile reception for most of the main providers is quite good on the site itself. You can check your coverage at http://maps.ofcom.org.uk/check-coverage and type in the postcode FK8 3JY. However, please try to make arrangements for meeting up with folks before you arrive on site just in case of that dreaded (inevitable) battery failure just when you need your phone the most. Remember – turn it off and save your batteries if you’re not using it!

Not true – kids are allowed the same access as adult guests as long as they are accompanied!

Yes but for cash only, there are more payment options if you purchase them in advance – See earlier question about ATMs.

We have reduced fare buses travelling directly from Stirling and Glasgow and these are timed to meet the popular Edinburgh and Perth trains. To book a ticket visit http://dounetherabbithole.co.uk/travel/

Have a great time! Get in touch with more advice and questions and we’ll update this FAQ as you write in. Just drop us an email