Social Media for Social Good: Is it still possible in the age of influencers, fake news and misinformation?

A decade ago, social media was heralded a platform for change. It was seen to democratise the tools to allow people to tell stories, encouraging people to connect with each other and to be creative and make digital content in ways that not previously imagined. The Internet now feels like a dark place, with ‘misinformation’ and online abuse becoming new challenges to overcome. Is it still possible to use social media for social good – and what can we do to improve how we speak to each other online?